Big corporations legal time-stealing money scams

When a person forget to pay one of his small bills at some point to a big corporation or to the government he or she will immediately get charged interest on the amount and often have to pay some extra service fee on top of it, often wrapped into a threatening letter. When the government or big corporations do mistakes they will typically make it so time consuming for the customers to get their money or rights back that many customers simply write it off, in particular if small amount. Many small amounts from many customers is big money for the scammer .

Recently I worked for was it $2 per hour or actually minus per hour taking into account what I alternatively could do with that time just to not to let one of these big corporate scammers get away with their scams. When many of these big corporations obviously do errors, charged people a little too much, or given out happiness guarantees, they calculated scams are simply to make it so extremely time consuming and difficult for people to actually get back what these big corporations or governments (in for example over charging taxes by doing silly mistakes at the tax office) owns them that many if not most people instead simply write it off as sunk cost.

I do not know how many hundred dollar I simply quickly have written off over the years because I simply did not have time or energy to claim what I had the right to claim, because over charged or whatever. I wanted to claim it, but did not want to spend hours on the phone talking to voice machines or trying to send e-mails to corporations that do not read incoming e-mails, but are more than happy to spam your mail box with commercials.

Most people have noticed how most corporations quickly pick up the phone when you call their phone number given out in their recent commercial. For customer service on the other hand many corporations hardly have any people to answer the call, often just a voice machine of some sort, press 1, press 2, what is your password, account number, bla bla bla. And I am not talking about service per se, but simply about standing behind their promises.

If any good things should get out of the financial crisis I wish it is more good old personal service also after you have paid for the promised product or service. That many corporations now are struggling due to the financial crisis will hopefully increase the customer service down the road, but I am afraid not, may be it will be exactly the biggest corporate scammers that loved to rip off their many customers that will have most cash to survive the crisis.

Where is the Moral? Lack of moral still seems to be the standard business model for many businesses. Or at least asymmetrical moral requirements, promise much deliver little...